Director Experience Design

Experience Design

The story

As machines grow smarter and artificial intelligence takes root in people’s daily lives, designers will have to build for a new type of user: the human-machine hybrid. Today’s design is for people and machines. For you, it’s a captivating opportunity to shape a new, bold era of business.


Our search

Kenza is looking for a Director Experience Design to lead the end-to-end process of creating digital services, products and experiences that are beautiful, intuitive and meaningful. You will be responsible for orchestrating and overseeing a multidisciplinary design team across various accounts. Based on the key focus of optimizing the customer effort score and stakeholder value, you will be responsible for translating business strategy into valuable interactions and customer experiences. We trust you are very experienced in leading the design of complex interactive systems. You can demonstrate leadership, possess strong solution-oriented interpersonal skills and have a native curiosity to learn from other disciplines.

Your calling

Actively participate in transformational, global design projects that will spur personal growth. Benefit from executive support and an established, diverse knowledge network. Enhance your skills with free training, certifications and learning paths as part of a cutting-edge, warm-hearted, international and multidisciplinary Kenza team.



Your qualification and expertise

  • Master’s degree in design and communications
  • 10+ years of industry experience, 5+ years of experience in leading complex, international design projects
  • Compelling, aspirational portfolio of unique service, product and communication design work
  • Ability to inspire and lead teams and customers with progressive thinking and action
  • Excellent understanding of advanced design processes and techniques
  • Strong dedication to detail, precision with analytical capabilities
  • Excellent written and verbal capabilities in the English language
  • Experience and readiness to work in agile environments
  • Ability to think, see and apply the values of diversity and openness
  • Strong goal- and solution-driven capabilities

The moment that matters. Take it.

Set your ambition free. Upload your CV or portfolio and let’s start the conversation.

A place for people who seek the unexpected